At Brandy Ads, we are committed to delivering your kitchen faucets quickly, safely, and efficiently. This Shipping & Delivery Policy outlines our standard practices and what you can expect after placing an order with us.

Order Processing

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is confirmed, you will receive an email notification with your order details and a tracking number when the item is shipped.

Shipping Methods

We offer standard and expedited shipping options within the United States. Shipping methods and estimated delivery times are displayed during checkout based on your location and selected service.

Estimated Delivery Time

Standard shipping typically takes 3–7 business days, depending on your location. Expedited shipping, if selected, may deliver your order within 2–3 business days. Please note that delivery times may vary due to carrier delays, holidays, or weather conditions.

Shipping Charges

Shipping charges are calculated at checkout based on your order size, shipping method, and delivery address. Free shipping may be offered during special promotions or on qualifying orders, as specified on our website.

Delivery Areas

We currently ship to all 50 U.S. states. We do not offer international shipping at this time. Orders with P.O. Box addresses may be delayed or require alternative delivery arrangements.

Order Tracking

Once your order ships, a tracking number will be emailed to you. You can use this number to track the status and estimated delivery date of your shipment on the carrier’s website.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately at support@brandyads.store. Include your order number and a brief description of the issue. We will work with our shipping partners to resolve the matter quickly.

Failed Delivery Attempts

Please ensure your shipping address is accurate and complete. If a package is returned to us due to incorrect address information or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.

Split Shipments

In some cases, items may be shipped separately due to availability or warehouse location. If your order ships in multiple packages, you will receive separate tracking numbers for each shipment.

Changes to This Policy

We may update our Shipping & Delivery Policy from time to time. Any changes will be posted on this page. Your continued use of our website after updates indicates your acceptance of the new policy terms.

Contact Us

For any questions regarding shipping or delivery, please contact us:

Address: 1826 Shoreham Dr, Montgomery, AL 36106, USA
Email: support@brandyads.store
Phone: +1 334 949 1710